Wake County’s Wastewater Program is responsible for all permitting and inspecting activities that require a septic system for wastewater disposal while offering technical assistance to those designing septic and wastewater systems. The Program works closely with both individual homeowners and the private sector on review and permitting of septic system designs.
Turnaround time for Residential Wastewater Permitting
Residential/Homeowner
Private Sector, Builders and Developers
Installers and Inspectors
Awards and Recognition
Wake County’s Septic System team has been nationally recognized for using technology to improve permitting and customer service while protecting public health.
In 2023, the team received a NACo Achievement Award for using ground-penetrating radar to locate existing subsurface wastewater systems. This innovation reduced permit turnaround time by 1.5 hours per application, minimized staff injury risk, and improved accuracy for accessory structure and system modification permits.
In 2022, the team earned NACo recognition for an online septic system malfunction reporting form. The tool allows residents to submit complaints 24/7, reducing staff response time by 50% and helping prevent potential exposure to harmful bacteria.
Submit a Complaint or Request a Repair Permit
To request a repair permit, submit a repair request online or if you are not able to complete the form online, call 919-856-5700.
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Onsite Wastewater
The Onsite Wastewater Program is responsible for all permitting and inspecting activities that require a septic tank system for wastewater disposal while offering technical assistance to those designing septic and wastewater systems.
What is a septic system?
A septic system is a subsurface wastewater system consisting of a settling tank and a subsurface disposal field. Septic systems are used when sewage treatment plants are not accessible. They safely treat and dispose of wastewater produced in the bathroom, kitchen and laundry. Wastewater may contain disease-causing germs and pollutants that must be treated to protect human health and the environment.
Please click the links below for information on:
What type of Residential Permit do I need?
Answer a few questions to determine which residential permit you need.