Wake County Wastewater Program provides information on how to maintain your septic system and steps to take should your system malfunction.
Request a Repair Permit
To request a repair permit, please submit a repair request online below or call (919) 856-7400, select option 8 to speak directly to an Environmental Services Staff for a site investigation.Submit A Repair Request Online
Top 10 Tips for Maintaining Your Septic System
For more quick tips and videos on proper septic care and maintenance, visit the US Environmental Protection Agency's SepticSmart webpage.
Do you own a septic system and have questions about maintenance?
The Septic System Owner's Guide answers typical questions about septic systems, pumping schedules and recommended maintenance schedules. The Wake County Homeowner Septic System Maintenance Guide contains additional septic system information for homeowners.
Did you receive a postcard or letter from the Wake County Department of Environmental Services regarding inspection of your system? The Operation and Maintenance Requirements page contains additional information including monitoring forms and inspection templates.
What is the difference between Maintenance and Repair?
“Maintenance” generally refers to simpler tasks such as replacement of a distribution box or supply lines to correct any minor issues with the septic system. A permit is not required for maintenance. “Repair” means the extension, alteration, replacement, or relocation of existing components of a wastewater system. This generally applies directly to the septic tank or the drainlines, and requires a permit from the county.
What happens to initial drain field area when the repair system is installed?
If a repair system is installed on a property, the existing system must be reserved for future repair area, and the system is considered “on rest”. On-site systems, as currently designed, have a limited lifespan.