Collection & Distribution of Child Support

Families and children need support. 

child holding both parents' hands while walking

All child support payments are sent to NC Centralized Collections and distributed to parents and caregivers by direct deposit or the NC Kids Debit Card. Some payments go to reimburse the state for cash assistance paid to families receiving Work First. If the noncustodial parent is making support payments on multiple orders, payments are split among all cases. 


How To Pay Child Support?

Parents Can Pay Using a Credit Card

Make payments using your credit card. You will need the following information to make a payment:  

  • Non-custodial parent's first name, last name, social security number, MPI number; 
  • Credit card holder's name and address; and 
  • Valid e-mail address. 
  • MasterCard®, Visa® or Discover® Credit Card Number and Expiration Date 

Pre-paid debit cards are not accepted at this site.

Parents Can Pay by Mail

Make a check or money order payable to NC Child Support. Mail payment coupon and check/money order. Include your Social Security number, MPI number, docket number, name, and address on the coupon. If you do not have a payment coupon, please include this information with your payment. 

Send the payment to: 
NC Child Support Centralized Collections 
P.O. Box 900006 
Raleigh, NC 27675-9006 

Employers Can Pay by Mail or Electronically

The North Carolina Child Support Centralized Collections Payment Processing Center is dedicated to providing quality customer service to employers who need assistance with the child support payment process.  



Child Support Collection & Distribution

Direct Deposit

Parents must complete an Authorization for Automatic Deposit of Child Support form to receive payments by direct deposit. 


If direct deposit is not initiated, support payments will be distributed using the smiONE NCKIDSCARD. Clients can use the smiONE NCKIDSCARD to make purchases wherever VISA debit cards are accepted. 

Check the Status of Payments

You may check the status of payments by calling 800-992- 9457, visiting NC Child Support, or by viewing your smiONE NCKIDSCARD online account