Emergency Medical Services (EMS)

Ambulance on a road lined with trees

1976 – 2026

Celebrating 50 Years of Prompt, Compassionate, Clinically Excellent Care

About Us

Wake County Department of Emergency Medical Services is responsible for providing paramedic level EMS throughout Wake County. Find information about our EMS system, patient and billing information, and all of our many community outreach and youth programs.

$60 Subscription Program Billing and Patients Careers Youth Special Event Coverage

Contact Wake County EMS

Call 9-1-1 for emergencies

Ask billing questions and make payments: 844-239-6690

Medical record requests: Online Portal

General inquiries: EMSOutreach@wake.gov

Paramedic treats a patient inside an ambulance.

Wake County EMS nationally recognized for its commitment to quality care for heart attacks and strokes

Emergency Medical Services (EMS)

Wendell North Public Safety Station view from the front of the building

Wake County plans new public safety station in north Wendell

Emergency Medical Services (EMS)

Artist's rendering of an EMS station, with clear skies, a flag flying, and a bicycle on a rack in front.

Wake County commissioners approve plans to replace EMS station in north Raleigh

Emergency Medical Services (EMS)

A Wake County EMS ambulance drives down a city street.

Wake County EMS plans service improvements for 2026

February 17, 2026

Emergency Medical Services (EMS)

EMS Public Locations

Wake County EMS
331 S. McDowell St.
Raleigh, NC 27601

919-856-6020
Fax 919-856-6209

Business Office Hours
8:30 a.m.–5:15 p.m., Monday–Friday