Special Assistance – In-Home

Adults needing care in an adult care facility now have another option to consider. The Special Assistance In-Home Program  offers ongoing case management and monthly cash payments to help individuals continue to live at home safely. Adults who can have their health, safety and well-being maintained at home with appropriate services may benefit from this program. 

Eligibility for SA -In-home

  • 65 and older or between the ages of 18-65 and disabled based on Social Security's definition of disability.  
  • A U.S. Citizen or legal alien and a North Carolina resident.  
  • Income must be below the federal poverty level. 
  • Individual must require care in a licensed adult care facility but desire to live at home or other private living setting.  
  • Individual must be able to have health, safety and well-being maintained with appropriate services, such as in-home aide services, home modifications, case management services and needed supplies.  
  • Eligibility is determined on a case by case bases. These are the general guidelines.  

Process to Apply for the Special Assistance In-Home Program

Contact Catherine Goldman at 919-250-3835to get more information about the Special Assistance In-Home Program. 

Contact Tracy Gregory at 919-212-7549 to begin the Special Assistance application process. 

  • For individuals 65+ the timeframe for the application process is 45 days
  • For individuals who are between 18-64 years old, the application process is 60 days.

When an applicant has been determined eligible for Special Assistance, a social worker will contact the applicant and/or responsible party to schedule an initial assessment for case management and funding eligibility. This initial assessment will require information about the applicant’s life and financial situation to determine if the applicant has unmet health and/or safety needs that case management and funding can support.

SA-IH Program Requirements

  • All Medicaid programs and community resources must be considered first in supporting your unmet health and safety needs in the community. 
  • In order to meet case management requirements for the program, case managers are required to make contact with all clients at least monthly, conduct a face-to-face visit with the client at least quarterly and conduct an annual assessment with the client and develop an Adult and Family Service Plan with the client and others involved with care and services for the client. 
  • In order to meet financial requirements for the program, clients are required to account for all program funds by submitting receipts, money orders, statements and/or bills equal to the monthly check received that meet their basic unmet needs documented in the Adult and Family Service Plan or that meet basic unmet needs in emergency situations. 
  • In addition, if your case manager cannot verify that you are using the authorized program funds for your unmet health and safety needs via paid bills and receipts on your budget and service plan, your eligibility for the program may be terminated. 
  • To ensure quality services, the case manager monitors the services the client is receiving through direct observation, client reports and review of provider services. When monitoring reveals a change in the client’s needs, situation or condition, case managers must consider changing the Adult and Family Service Plan.