Emergency Operations

Emergency Operations Center

Emergency Operations Center

Wake County’s Emergency Operations Center (EOC) hosts coordinated response during disasters or emergency declarations. Staff and leadership from every Wake County department serve together in key roles within the EOC to coordinate operations throughout the incident to benefit Wake County as a whole.

Disaster Service Worker Program

The Disaster Service Worker (DSW) Program enables Wake County to respond effectively to community needs during an emergency. The DSW Program includes all Wake County employees and prescribes that, when the county manager or designee identifies an emergency, employees are expected to participate in preparedness and response operations. Employees may be required to fill temporary assignments in roles different from their standard duties, work hours and work location before, during and after an emergency. Employees may also be required to participate in relevant exercises and regular preparedness training.

Joint Information System

The Joint Information System integrates incident information and public affairs to provide consistent, coordinated, accurate, timely and complete information to the public and stakeholders during an incident.