Formula updates and guidance on the formula shortage situation
As families across the nation are having problems finding infant and special formula in the stores, WIC state guidance and WIC benefit flexibilities are constantly providing new updates.
Below are some resources to help families through this time.
Get the latest information helpful for WIC families
Call for WIC Services
WIC services and appointments continue to be provided by phone at this time Monday through Friday 9:00 a.m.-5:00 p.m.; eWIC benefits will be issued remotely.
Call 919-250-4720 or click here to start your WIC application online.
The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides healthy foods, nutrition and breastfeeding support, and referrals to healthcare and community services. WIC serves babies and children up to age five, pregnant women, and new mothers. All caretakers of young children and working families are welcome at WIC!
WIC is funded by the United States Department of Agriculture and income guidelines are based on a family income of less than 185% of U.S. Poverty Income Guidelines or families receiving assistance from another qualifying program. All WIC applicants have a health and nutrition assessment as required by program guidelines.
Am I Eligible?
WIC is for infants, children up to age five, pregnant women and women who have recently delivered a baby.
- Caretakers of young children are welcome to apply.
- Families of all types qualify for WIC.
- Foster parents of children under five should apply.
- Use this WIC Pre-screening Tool to help determine if you might be eligible for benefits.
What benefits does WIC provide?
Foods for Infants
- Infant Formula
- Infant Cereal
- Infant Fruits and Vegetables
- Infant Meats (for fully breastfed infants only)
Foods for Women and Children
- Whole-grain Bread, Brown Rice, Whole-wheat and Soft-corn Tortillas
- Fruits and Vegetables
- Soy-Based Beverage
- Dried or Canned Beans, Peas and Lentils
- Peanut Butter
Additional Foods for Women Who Exclusively Breastfeed
- Larger quantities of the foods listed above
- Chunk-light tuna or salmon
Breastfeeding Promotion & Support
Referrals for Health Care support
How to apply
What to expect at your first WIC appointment
You will need to bring
- You will need to bring in your infant or child for certifications and assessment appointments.
Proof of Identification
- You will need to bring one proof of identification document. Examples: Valid driver's license, Social Security card, current work/school ID, current Medicaid card, current military ID, birth certificate, immunization record, and for infants: hospital crib card, ID bracelet or mother’s verification of facts form.
Proof of Residence
- You need to bring one proof of residence document (where you live).
Examples: Current utility bill, valid driver’s license, current Medicaid card (or presumptive eligibility form), bank statement, current rental or mortgage receipts, Division of Motor Vehicle ID card.
Proof of Household Income
- You will need to provide household income.
Examples: Current paycheck stubs, if self-employed your recent tax return or history of earnings for the past twelve months, current Medicaid card, a letter of certification for the NC Food and Nutrition Services, a letter from your employer stating gross income and frequency of pay, unemployment letter/notice.
- WIC Program Exchange of Information or other approved documentation may be completed for you or your child by a healthcare provider. WIC staff will take your height and weight and blood test if you do not have this form.
What will happen
A mini-health and dietary assessment will be done by a nutritionist.
You may be referred to the Breastfeeding team on the day of your visit.
Using my eWIC benefits & using the Bnft® app
Check your WIC food benefit balance, set your PIN or replace your eWIC card
- Download or Login to www.mybnft.com on your phone or device
- Call eWIC Customer Service toll free: 1-(844) 230-0813
- Using your North Carolina eWIC Card Brochure
- Un Folleto de Use su Tarjeta eWIC de Carolina del Norte
- NC WIC Program Shopping Guide English
- NC WIC Program Shopping Guide Spanish
- North Carolina Bnft Brochure English
- North Carolina Bnft Brochure Spanish
Where can I use my eWIC benefits?
Most major retail grocery stores and some independent stores accept eWIC. Your Bnft® app will locate stores in your area.
Resources for WIC Families, Providers and Community Partners
- Welcome to North Carolina WIC Video Resources
- What is wichealth.org? Wichealth.org is an online nutrition education platform for families participating on WIC. It’s easy, convenient and fun. A WIC nutritionist will provide information to this option.
- Wake Network of Care service directory to help families locate services, organizations and supports throughout Wake County
- Nutrition Education
- Have A Plant
- Breastfeeding information and resources
- Healthcare providers resources
- Kids Say Yes to Fruits Veggies
- Apply to Wake Pre-K – Wake County Smart Start (wakesmartstart.org)